Legal
Last updated 24 May 2026. These Terms are prepared for OpsVision AI Systems Pvt. Ltd. (OVASPL) and should be reviewed by counsel before production use.
These Terms of Service govern access to and use of the website, trial, software, documentation, reports, AI-assisted features, and related services provided by OpsVision AI Systems Pvt. Ltd. (OVASPL, OpsVision, we, us, or our). By accessing or using the service, the customer agrees to these Terms and any applicable order form, subscription, statement of work, data processing terms, or written agreement.
The person accepting these Terms represents that they have authority to bind the organisation they represent. Customers are responsible for their users, cloud accounts, credentials, roles, approval policies, integrations, and all activity occurring under their workspace.
OpsVision provides cloud security, compliance, cost-optimisation, incident, reporting, evidence, approval, and AI-assisted operational workflows. The service supports customer review and decision-making; it does not itself create certification, legal compliance, audit assurance, regulatory approval, or a guarantee that a customer environment is secure or error-free.
The service may generate AI-assisted findings, summaries, explanations, remediation plans, commands, reports, and recommendations. AI output can be inaccurate, incomplete, outdated, biased, or unsuitable for a specific customer environment. Customers must review all AI-assisted output, risks, preconditions, expected impact, and rollback considerations before relying on it.
OpsVision is designed so actions that modify customer cloud resources require approval from a customer-authorized user. When a customer approves an action, the customer instructs OVASPL and the service to execute or facilitate that action in the customer environment. The customer remains responsible for the decision to approve, the suitability of the action, and the consequences of execution.
Customers must not use the service to violate law, infringe rights, attack or compromise systems, bypass security controls, upload malware, process prohibited data, reverse engineer the service, overload infrastructure, or allow unauthorized access. Customers must not submit secrets, private keys, passwords, regulated personal data, or sensitive data unless necessary and permitted under the applicable agreement.
Customers retain ownership of their data and cloud environments. Customers grant OVASPL the rights needed to host, process, transmit, analyze, and display customer data for providing and securing the service. Customers are responsible for configuring least-privilege cloud roles and revoking access when it is no longer required.
Trial access may be limited in duration, functionality, users, frameworks, or connected accounts. Paid subscriptions are governed by the applicable order form or invoice. OVASPL may suspend access for non-payment, security risk, unlawful use, material breach, or where continued access could harm the service, customers, or third parties.
The service is provided on an as-is and as-available basis except as expressly stated in a signed agreement. OVASPL disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, error-free output, and guaranteed security or compliance outcomes, to the maximum extent permitted by law.
To the maximum extent permitted by applicable law, OVASPL will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, loss of profits, loss of revenue, loss of data, business interruption, cloud outage, regulatory penalty, or cost of substitute services. OVASPL's aggregate liability should be limited to the fees paid by the customer for the service during the relevant period stated in the applicable order form, except for liability that cannot legally be limited.
Customers are responsible for claims arising from their data, cloud environments, instructions, approvals, misuse of the service, violation of law, or breach of these Terms. Specific indemnity obligations should be finalized in the applicable customer agreement or order form.
Unless a signed agreement states otherwise, these Terms are intended to be governed by the laws of India, with courts in the agreed Indian jurisdiction having authority over disputes. The final venue, arbitration, and dispute-resolution language should be reviewed by counsel before production use.
Questions about these Terms, commercial terms, Enterprise procurement, or legal review can be sent to hello@opsvision.ai.